Ordering and Shipping Policy
We encourage you to inspect the product prior to acceptance. Please make sure you are ordering the correct size & quantity. Any unopened products maybe returned within 30 days of delivery date for a full refund. We'll also pay the return shipping cost if the return is a result of a DeanRosecrans error (you received an incorrect or defective item, ect.). We are happy to accommodate our customers. Please call (800) 237-3699 to speak with a Customer Service Representivity to discuss your order if any questions arise.
Order Forms for fax & mail customers:
If no foam THICKNESS is marked THIN will be shipped, be sure to mark the correct thickness. Please verify that you have filled out your order form correctly.
Shipment & Handling Cost:
Shipment & Handling cost is flat rate of $7.50 for U.S. Priority Mail Shipping. For guaranteed two day shipping by UPS, we charge $50.
International Shipping: We charge a $30.00 flat fee for any international shipping orders. All orders will be sent using USPS First-Class Package International Service.
Free Shipping Policy: Free standard shipping is included (U.S. Priority Mail) on orders totaling $50 or more after discounts.* *Free shipping is only applicable for the Continental US including Alaska and Hawaii.